3-year warranty support
Eligible Amazon Germany orders can receive three years of WityPower warranty support from the order date.
Q Series
Amazon Germany launch benefit
Purchase an eligible Q Series 11kW EV charger through Amazon Germany during the launch campaign and keep your Amazon order details for WityPower warranty support.
Eligible Amazon Germany orders can receive three years of WityPower warranty support from the order date.
Register your Amazon order details below. WityPower uses the saved record to review warranty eligibility.
WityPower can provide usage guidance and after-sales communication through email and WhatsApp.
Registration required
Complete this form after purchase. Your submission creates a saved registration record, but warranty eligibility is confirmed only after WityPower verifies the Amazon Germany order.
Registration does not replace Amazon order proof and does not automatically approve a warranty claim.
Warranty terms
This page is for the Q Series Amazon Germany launch campaign. Final support depends on the Amazon order record, product model, and warranty review result.
Q Series 11kW EV charger purchased from the official Amazon Germany listing during the launch campaign.
Three years from the Amazon order date for eligible products and verified Amazon purchase records.
Warranty registration, Amazon order number, purchase date, product model, and supporting product photos and issue details when making a claim.
Warranty support applies to manufacturing or material defects under normal use, subject to WityPower review.
Damage caused by misuse, incorrect installation, unauthorized modification, external impact, water ingress from improper use, or use outside the product specification.
Email WityPower with your Amazon order details, or contact us through WhatsApp for initial support.
Send your Amazon order number and product issue details. WityPower will help verify the warranty support path.